Solutions Engineer

We’ve officially closed our Series A, and we are ready to accelerate. After growing from 1 to x0 Mid-to-Large Enterprise customers last year, we are looking for a motivated and capable Solutions Engineer (SE) to help us scale.

This isn't just about giving demos. It’s about owning the technical journey. We need someone who is thoughtful but has the energy to keep up with our growing list of customers —someone who wants to look back three years from now and say, "I was an integral part of THAT!".

Who You Will Work With, and How

We are a fast-moving startup with ambitious goals. Processes are still being defined and will continue to mature as we grow. You’ll be working alongside a small, experienced team of Account Executives to help small and medium sized organizations solve the challenges of orchestrating tests in a cloud native world. You’ll be speaking with a mix of DevOps, Platform, and QA/SDET practitioners, and their leadership.  

The Role: Ownership from First Touch to Success

You aren't just a technical resource who demos; you are a strategic partner. You will own the account lifecycle:

• The Technical Win: Participate in discovery, handle deep-dive demos, and manage the technical evaluation.
• POC Support: You’ll own validating success criteria, consulting on architecture, formulating evaluation plan, providing enablement / removing technical roadblocks, and engaging with stakeholders
• Voice of the Customer: We pride ourselves on collecting feedback and use-cases from our customers, both to drive product decisions internally, and help share ideas/patterns amongst our user base. You’ll be a big part of that voice. 
• Success & Adoption: Alongside the Account Manager, you’ll help ensure our relationship with the customer extends beyond the POC with successful adoption 
• Team Collaboration: While you own your accounts, you’ll trade off and collaborate with other SEs to share knowledge and ensure team-wide wins.
• Expert Support: You’ll collaborate with a customer facing DevOps team that provides deployment-level support, allowing you to focus on the solution architecture and the relationship with our customers.

Background

• Experience: At least 2 years in a Solutions Engineering role is a must with a proven track record of supporting multi-month POCs
• POC Management: Experience working with formal POCs (not just "trials"). You will help align success criteria, overcome technical hurdles, and keep a pulse on the POC.
• Technical Depth: You have familiarity with at least one of the following in priority order:
  
  • Hands-on experience with Kubernetes (K8s) and Docker architectures
  • Experience with EKS, GKE, VKS, etc
  • Experience building Test Automation pipelines or infrastructure.
  • Deep understanding of CI/CD tools like Jenkins, ArgoCD, and GitHub.
  • Or a proven track record of learning new tech quickly.
• Soft Skills: High EQ, great storytelling, and the ability to speak the language of both senior engineers and senior leadership is a must. 
• Logistics: We’re a remote-first, async-friendly team that values results over 'green dots' on Slack. We work hard during EST hours to stay synced, but we respect your life outside of work.  

The Interview Process

We value practical skills over polished resumes. Our process includes:

1. Initial Screen: Getting to know your background and motivation.
2. Meet the Team: You’ll meet a few of the folks you’d work with on a regular basis
3. The Practical Exam: A hands-on evaluation of your SE toolkit, including:
   
   • Discovery: Show us how you dig for pain points.
   • Technical Demo: Tailoring the solution to a specific use case.
   • Architecture & Objections: A "whiteboard" style session (etc.) where we test your ability to handle complex technical objections and architectural hurdles.
4. Meet the Founders: We wouldn’t be Testkube without our founders. They’re experienced leaders / practitioners in the space with a strong vision for our team